Assure Saves £6M in Service Charge Costs Q1

In the first 3 months of 2022, Assure have recovered £6,000,000 of service charge costs for our clients.  We categorise all savings that we achieve by type and thought we would highlight a few types that we commonly see.  Outstanding Credits can arise when YE credits don’t arrive in a timely manner or are applied…

Guide to Service Charge Management

To the uninitiated, the world of Service Charge Management might seem a bit bewildering, as well as all the numbers involved, there’s a whole new language to learn!  Here’s the Assure guide to some of the common Service Charge Management terminology you might come across when looking at your service charge liability. Allocation – costs should…

Assure Index 2022 – Offices

As we move into 2022, office service charges are increasing at over 8% per annum.  We expect that to increase further in the short term, taking it to levels that have never been experienced before.  This at a time when headcount & occupancy is down.  With the re-introduction of deferred works and rising energy costs,…

Assure Consulting Webinar

Webinars: Service Charge Benchmarking &

The Assure Index represents the most up to date record of service charge expenditure across the UK commercial property market.  It tracks annual growth rates and benchmark statistics for comparative analysis, providing a high-level guide for industry trends. To download The Assure Index, please click here. We are delighted to confirm we will be presenting…

Assure Index 2022 – Shopping Centres

During the early part of 2021 shopping centre service charge budgets were reducing.  Moving into 2022, that is changing with rates now increasing by an average of 5% annually.  The rate of growth being slightly higher in prime schemes compared to secondary schemes, where Landlords continue to defer major works as they face challenges of…

Assure Index 2022 – Retail Parks

Throughout the pandemic and the ongoing structural changes in the retail sector, out of town has remained most resilient.  As a result, service levels were maintained and budgets have been largely unchanged.  As with all sectors, the inflationary pressures are beginning to mount.  However, as earlier years budgets were largely maintained (following reductions in other…

Webinar Recording: LG Energy Group &

Assure Consulting presented at a Webinar hosted by LG Energy Group, a market leader in energy risk management and procurement, on Wednesday 2nd March 2022. If you weren’t able to join us, you can download and watch the recording by clicking here. A series of short sessions to be presented by Tim Parkin, Director Building and…

8 Tips for Property Cost Control

Assure Consulting may have the very best lease audit and administration teams in place.  But if the terms are poor, there is only so much that we can do. When signing a new lease, there are a few basic requirements (outside of the hard commercial details around rent, which are usually handled fairly well).  Here…

Returning to Distribution Centre Service

We recently completed a benchmarking exercise as part of our Spotlight on Distribution Centres. This provided details on comparatives rates in £spf for service charge and insurance. Since then, we were asked to provide some guidance on a clients proposed new acquisition and we quizzed the high rates in £psf.  The Landlords advisors pointed out…

Recovering Excessive Reserves at Lease Expiry

As part of our initial portfolio review for an office occupier, we identified that the agent was over-budgeting, year after year and yet balancing credits were not issued.  Instead, significant sums were being retained for unspecified future projects. The lease terms set out the certification process and mechanism for balancing debits/credits to be applied without delay.…