Latest Refunds and Savings

With cost saving and refunds high on the agenda, I thought we would share some of the issues that we have dealt with this week……. Double payment of insurance through service charge and direct recharges. So it makes sense to have the same adviser for both. Rent (and service charge) start dates incorrectly administered. Don’t…

Residential Service Charges in Mixed Use

There is an increasing trend to incorporate residential elements in to mixed commercial schemes be that on the high street, with shops on the ground floor and residential above or in purpose-built mixed-use developments. This is demand led and it makes sense on many levels. That is the opportunity but there are risks. These include…

Furlough Payments & Service Charges

Shocked to hear that one of the UKs largest managing agents is having serious difficulty persuading their contractor to handover the furlough cash that the contractor received from government during lockdown, when the contractor was not required to provide the services. The contractor believes its their money! It’s a problem because many Landlords and Agents…

UK Offices Service Charges in 2021

The challenges of 2020 are clear to all and the impact will remain throughout 2021, bringing cost control in to sharp focus. When it comes to Service Charges, the RICS Professional Statement provides that occupiers should be consulted on budgets and property managers “should ensure that the standard of service provision (and therefore cost to…

UK Shopping Centres Service Charges in 2021

The challenges of 2020 are clear to all and the impact will remain throughout 2021, bringing cost control in to sharp focus. When it comes to Service Charges, the RICS Professional Statement provides that occupiers should be consulted on budgets and property managers “should ensure that the standard of service provision (and therefore cost to…

Moratorium Period

Any news on the possible extension (or not) of the moratorium beyond September? And why not issue the service charge credits for Covid savings now?   With many tenants unable to pay, there’s a lot of unpaid rent, service charge and insurance building up. If it were to end then tenants will be faced with the…

Insurance claims and COVID

After some recent work by our Insurance team, I am highlighting a couple of articles from the legal fraternity on the potential for insurance claims, especially where the Landlords cover includes ‘Business Interruption’. They also highlight that the Insurance industry will do what they can to prevent such claims but some high level legal experts…

A ‘New Normal’ Re-Basing Service

Tenants believe service charges should be lower, Landlords say they are at the right level to service the building……and so the debate goes on! How do we address that ‘conflict’ as we emerge from this painful period when many things will need to be re-assessed or re-based? Residential service charges are governed by statue with…

The Landlord has gone bust. What does this

Given all the current circumstances, sadly, this is a clear risk & a number have asked for our thoughts.  This is a record of our practical experience in dealing with the issue over the past 30 years – it’s not a legal summary but what we have directly experienced. Here’s a short Q&A addressing some of the key…

Assure Index 2020 – Retail/Shopping Parks

The Assure Index is designed to represent the most up to date record of service charge expenditure across the UK commercial property market. It tracks annual growth rates and provides benchmark statistics for comparative analysis. This provides a platform from which we can work with all stakeholders to secure the best value for money from…