What a Team!

In 2017 our Turnover is up 15% & Savings are up 22% – What a Team!  My colleagues have been working harder and smarter in 2017, with investments in our Verivi Cost Management System and Data Management, we are finding Savings in areas that others find hard to reach!  For every Pound invested in Assure,…

We’re Recruiting!

Why wait, start the conversation now for an early switch in the New Year. We are seeking individuals at all levels with experience in service charge management and/or property accounts.  Also, they must be hardworking and happy. Please contact lee.mason@assure-consulting.co.uk or call Lee on 07580050052 for a confidential chat.

Payback (on Service Charge Costs) &

Why pay for projects that you will not benefit from?  This is becoming increasingly relevant as Tenants will not always sign up for another term.   We recently completed a project across our client group where we looked at the payback of a long term LED project across a large Landlord portfolio (they are looking to…

Recruiting for Growth

We are delighted to report on our new recruits with Terah Blake-Smith (left) joining us from Gap USA, bringing a great deal of property accounts experience from across the pond!  Then there’s Miranda Toben, Sue Thompson, Kerry Lowndes & Ruth Brackley, all joining us in the client management teams as Property Cost Advisers.  Last but…

Cheque Arrives at Assure for over £500,000!

If you occupy a property with part inside a ‘Centre’ and part outside, being either 2 separate leases or part lease and part freehold, please check that your Centres charges for Service Charge & Insurance are solely related to the part leased from the Centre.  We have recently encountered a situation where charges were calculated…

Commercial Occupiers SHOULD NOT PAY for

It might only be a small part of your portfolio but where you occupy space below residential parts, you need to take care for a number of reasons.  This is mainly driven by the block management companies operating for the Residents (and in line with residential legislation) without a full and proper understanding of the…

Delayed Service Charge Accounts… £6.6m

We recently completed some analysis through our Verivi Database and identified 51 schemes where (i) the service charges had not been certified for the past 2 years and (ii) our client group contributed over 20% of the total charge.  Through this process, we identified £6.6m in uncertified spend that we were able to target for…

Service Charge Over Budgeting – an Easy

As we probe and challenge service charge budgets, we find too many agents are looking at the previous years budget and adding a bit before then adding a further amount for anything exceptional this year.  There is no proper scrutiny and challenge of the current budget figures – are the services all necessary with a…

Getting Caught at the end of the Term?

As lease terms head towards expiry, a Landlord will want to consider the maintenance requirements of communal parts and structures.  This can lead to exceptional major works and substantial recharges to the occupiers.  There are often grounds to legitimately dispute these charges. In a recent case, our client was presented with a demand in excess…

LED Lighting – Is there a Commercial

More and more landlords are changing their lighting to LED at significant capital cost recovered through the service charge. Where there is high consumption this might make sense BUT we are seeing some ridiculous payback calculations on Retail Parks and back of house areas in Shopping Centres. This might positively add to a Landlords environmental…