Insurance Overlaps

With an increasing number of commercial properties changing hands, occupiers need to make sure that they pursue insurance rebates for overlapping periods.  If you are charged by one landlord and then another for the same (or partly overlapping) period then there is a rebate or return premium due.  These are not feeding through quickly, if…

Service Charge Concern – Retail/Leisure

We have now completed the Assure Index for all service charge budgets issued in the past quarter. The trend of increasing service charges on retail parks has continued and things are not getting any better. These exceptional increases, that will bite this year, are due to a combination of factors including deferred works, ‘enhanced’ specification of…

Insurance Act 2015

This is likely to begin to take effect in 2016.  Having done a little homework, it seems that the likely consequences are that insurers will take a more active role in assessing risks – so more inspections and possibly not just box ticking.  This could lead to the identification of what were previously unknown risks and…

The Scrutiny of Lease Expenses on Disposal

I was reading an article yesterday concerning the emphasis and resource given to disposals versus acquisition in a corporate property strategy. The suggestion being that companies develop around a growth or acquisitions strategy and are not always best placed to deal with and plan around disposals, when and if required. There is a sense that…

Quarterly Appraisals 4 Best Results

Having just completed our Q1 reviews, it’s clear that the objectives set at the start of the year need to be refined and in some cases are no longer applicable. For example, many of our objectives are related to Client Savings and if they are likely to be hit by Q2, we need to stretch…

Referrals & Recommendations

As part of our business planning, we identified that almost all of our business comes through referral & recommendation – Assure keeping up the good work for good reason. We focus our efforts on that. Great service=growing business. You don’t need to do anything else.

Flawed Benchmarking of Service Charges

Why do we Benchmark Service Charges (being a charge related to common areas) by reference to Lettable Area? For example, there may be two office blocks with a similar Lettable area but one with substantial common parts to service and one with extremely limited common parts.  This is not unusual.  Yet, the industry benchmarks are…