service charge liability

What’s Hiding in Your Service Charge? A Closer Look at Management Costs and Fees

If you pay service charge at a property then you are likely to know that it includes a management fee, and you feel this is reasonable, right?  A managing agent, or a Landlord if they directly manage, should be entitled to receive a fee to cover the resources they utilise to manage the service charge.  However, what does managing the service charge actually entail, and are you fully aware of all of the fees you are paying?

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Navigating Service Charge Complexities: How We Help Protect Our Clients

When clients are dealing with lease renewals or negotiations, we are often asked to provide advice to assist in navigating service charge complexities and avoid potential pitfalls. We recently supported a client with valuable pre-contract advice as they prepared to renew the lease on their store in a regional shopping centre.

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Service Charge Review Leads to £35,000+ Savings for Retail Park Tenants

As part of our onboarding process, we work with new clients to quickly identify any pressing issues across their portfolios. One national retailer highlighted a retail park in Derbyshire where there were unusually high service charge costs. We challenged the budgeted costs and following negotiations with the Landlord, our team secured savings of over £35,000…

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Smarter Workspaces, Higher Costs? Navigating Service Charges in Modern Buildings

As the world becomes more connected, our buildings are getting smarter too. Smart buildings use cutting-edge technology to create more efficient, comfortable, and sustainable environments – especially in the workplace. However, this innovation comes at a cost, that some Landlords’ may seek to recover via the service charge…

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Eliminating Double Charging for Significant Savings

This month has been dubbed ‘Awful April’ because a raft of everyday household bills are increasing. This is also true for commercial occupiers. We recently tackled a critical issue of utility double charging for a supermarket client. Our team identified that the managing agent was recharging demised electricity through both the service charge budget and as a direct charge…

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Rising Costs, New Tech and Changing Regulations: What’s Ahead for Offices in 2025

With Q1 of 2025 past and following the launch of the Assure Index, we will present a series of articles looking at the challenges and opportunities facing the office sector this year…

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