shopping centres

Assure Recovers £46M in Service Charge & Insurance Costs in 2024

As we welcome 2025, we take a moment to reflect on our achievements in 2024. We successfully saved our clients £46 million in service charge and insurance costs, managing service charges across over 18,000 properties with total liabilities of £694 million, spanning the UK, Europe and internationally.

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£26M Saved for Retail and Leisure Occupiers: What’s Next in 2025

The Retail and Leisure team at Assure have had another outstanding year, saving our clients a remarkable £26 million. These savings stem from a variety of challenges, including identifying charging errors, scrutinising budget expenditures, and ensuring caps are correctly applied. Our team has meticulously examined the numbers and lease terms to uncover these savings.

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How can retailers and shopping centres tackle increasing shoplifting and anti-social behaviour?

Shoplifting has become a significant concern for the retail sector, with incidents on the rise in recent years. According to the British Retail Consortium, shop thefts have more than doubled over the past three years, costing retailers around £953 million annually…

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Service Charge & Insurance: 2023 Forecasting and Inflation

With surging inflation and the energy crisis, we have been working on and re-assessing our client’s forecast property spend for 2023.  There has been a great deal of economic turbulence that has had an impact on inflation across all service cost categories.

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The Missing Millions: Uncertified service charges

The findings were disturbing, with uncertified service charge expenditure going back as far as 2013 and amounting to an aggregate sum in excess of £1 billion, with £583million relating to 2020 and 2021 when actual expenditure was well below budget levels due to the impact of Covid.

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Retail/Leisure Service Charges – Is there an alternative?

According to our research, Tenants are begining to protect their position to a far greater extent, with many more service charge caps and all-inclusive rents. If this trend continues, it is Landlords that will suffer the fluctuations. In turn, this directly impacts the net rent (after deducting service charge shortfalls) that they are able to secure across the let parts of their scheme…

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