May 2025

Major Works Challenge: How Understanding Lease Obligations Led to a £24,000 Saving

Imagine receiving an unexpected bill for major works totalling £45,000. That’s exactly what happened to one of our new clients – a multinational food and beverage retailer occupying a high street property.

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What’s Hiding in Your Service Charge? A Closer Look at Management Costs and Fees

If you pay service charge at a property then you are likely to know that it includes a management fee, and you feel this is reasonable, right?  A managing agent, or a Landlord if they directly manage, should be entitled to receive a fee to cover the resources they utilise to manage the service charge.  However, what does managing the service charge actually entail, and are you fully aware of all of the fees you are paying?

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Abuse, Assault and Theft – An Effective Service Charge Increase

We all know that there is a problem and sadly the solution put forward by managing agents has too often been to increase security officer numbers without any meaningful attempts to encourage them to intervene and help tackle the problems.  We have had many of our clients express their concerns at this wasteful and ineffective approach.  It’s not always like that …

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Navigating Service Charge Complexities: How We Help Protect Our Clients

When clients are dealing with lease renewals or negotiations, we are often asked to provide advice to assist in navigating service charge complexities and avoid potential pitfalls. We recently supported a client with valuable pre-contract advice as they prepared to renew the lease on their store in a regional shopping centre.

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