Service Charge Consultancy

Workplace Recycling Rules: £45,000 Saved Through Fair Apportionment

New Workplace Recycling rules came into force on 31st March 2025 which requires all waste to be separated before collection and is therefore likely to lead to an increase in waste costs as additional equipment and labour will be required to facilitate the separation. Assure intensely scrutinise these costs in service charge budgets to ensure our clients are only paying for the waste services they benefit from…

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When Details Count: How a Lease Clause Saved Our Client Thousands

When reviewing service charge costs, we must always remember that the lease terms are what decides how the liability is calculated. This is especially true when it comes to how costs are shared between occupiers…

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The Hidden Costs of Mixed-Use Schemes: Are You Paying for Services You Don’t Use?

Imagine being charged for something you never use? That’s exactly what happened to one of our clients occupying a retail store in a busy mixed-use centre near London – and it’s something we see all too often.

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Major Works Challenge: How Understanding Lease Obligations Led to a £24,000 Saving

Imagine receiving an unexpected bill for major works totalling £45,000. That’s exactly what happened to one of our new clients – a multinational food and beverage retailer occupying a high street property.

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What’s Hiding in Your Service Charge? A Closer Look at Management Costs and Fees

If you pay service charge at a property then you are likely to know that it includes a management fee, and you feel this is reasonable, right?  A managing agent, or a Landlord if they directly manage, should be entitled to receive a fee to cover the resources they utilise to manage the service charge.  However, what does managing the service charge actually entail, and are you fully aware of all of the fees you are paying?

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Abuse, Assault and Theft – An Effective Service Charge Increase

We all know that there is a problem and sadly the solution put forward by managing agents has too often been to increase security officer numbers without any meaningful attempts to encourage them to intervene and help tackle the problems.  We have had many of our clients express their concerns at this wasteful and ineffective approach.  It’s not always like that …

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