Lesley Fulton

What’s Hiding in Your Service Charge? A Closer Look at Management Costs and Fees

audits, budget, commercial property, energy costs, flexible office space, leisure, managed offices, Offices, retail, service charge, service charge liability, Service Charge Management Costs, Serviced Offices, tenants / By

If you pay service charge at a property then you are likely to know that it includes a management fee, and you feel this is reasonable, right?  A managing agent, or a Landlord if they directly manage, should be entitled to receive a fee to cover the resources they utilise to manage the service charge.  However, what does managing the service charge actually entail, and are you fully aware of all of the fees you are paying?

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Abuse, Assault and Theft – An Effective Service Charge Increase

audits, budget, commercial property, leisure, retail, service charge, Service Charge Management Costs, shopping centre, tenants / By

We all know that there is a problem and sadly the solution put forward by managing agents has too often been to increase security officer numbers without any meaningful attempts to encourage them to intervene and help tackle the problems.  We have had many of our clients express their concerns at this wasteful and ineffective approach.  It’s not always like that …

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Navigating Service Charge Complexities: How We Help Protect Our Clients

audits, budget, commercial property, leisure, retail, service charge, service charge caps, service charge liability, Service Charge Management Costs, shopping centre, tenants / By

When clients are dealing with lease renewals or negotiations, we are often asked to provide advice to assist in navigating service charge complexities and avoid potential pitfalls. We recently supported a client with valuable pre-contract advice as they prepared to renew the lease on their store in a regional shopping centre.

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Service Charge Review Leads to £35,000+ Savings for Retail Park Tenants

audits, budget, commercial property, energy costs, retail, service charge, service charge liability, Service Charge Management Costs, tenants / By

As part of our onboarding process, we work with new clients to quickly identify any pressing issues across their portfolios. One national retailer highlighted a retail park in Derbyshire where there were unusually high service charge costs. We challenged the budgeted costs and following negotiations with the Landlord, our team secured savings of over £35,000…

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Smarter Workspaces, Higher Costs? Navigating Service Charges in Modern Buildings

audits, budget, commercial property, energy costs, retail, service charge, service charge liability, Service Charge Management Costs, tenants / By

As the world becomes more connected, our buildings are getting smarter too. Smart buildings use cutting-edge technology to create more efficient, comfortable, and sustainable environments – especially in the workplace. However, this innovation comes at a cost, that some Landlords’ may seek to recover via the service charge…

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Eliminating Double Charging for Significant Savings

audits, budget, commercial property, energy costs, News, retail, service charge, service charge liability, Service Charge Management Costs, tenants, Uncategorized, works / By

This month has been dubbed ‘Awful April’ because a raft of everyday household bills are increasing. This is also true for commercial occupiers. We recently tackled a critical issue of utility double charging for a supermarket client. Our team identified that the managing agent was recharging demised electricity through both the service charge budget and as a direct charge…

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