shopping centre

Abuse, Assault and Theft – An Effective Service Charge Increase

audits, budget, commercial property, leisure, retail, service charge, Service Charge Management Costs, shopping centre, tenants / By

We all know that there is a problem and sadly the solution put forward by managing agents has too often been to increase security officer numbers without any meaningful attempts to encourage them to intervene and help tackle the problems.  We have had many of our clients express their concerns at this wasteful and ineffective approach.  It’s not always like that …

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Navigating Service Charge Complexities: How We Help Protect Our Clients

audits, budget, commercial property, leisure, retail, service charge, service charge caps, service charge liability, Service Charge Management Costs, shopping centre, tenants / By

When clients are dealing with lease renewals or negotiations, we are often asked to provide advice to assist in navigating service charge complexities and avoid potential pitfalls. We recently supported a client with valuable pre-contract advice as they prepared to renew the lease on their store in a regional shopping centre.

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New Client, Immediate Impact: Unlocking £20,000 per year in Service Charge Savings

audits, budget, commercial property, leisure, News, service charge, service charge liability, Service Charge Management Costs, shopping centre, tenants / By

Over the past 12 months, Assure has welcomed a growing number of occupiers, many transitioning from other service charge consultancy firms in search of greater transparency and expertise. One such client, occupies a restaurant unit in a bustling Manchester shopping centre, after an initial review we saved £12,000 per year

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Assure Recovers £46M in Service Charge & Insurance Costs in 2024

audits, budget, commercial property, energy costs, flexible office space, Insurance, Landlords Insurance Recharges, leisure, managed offices, News, Offices, retail, service charge, service charge caps, service charge liability, Service Charge Management Costs, Serviced Offices, shopping centre, tenants, webinar, works / By

As we welcome 2025, we take a moment to reflect on our achievements in 2024. We successfully saved our clients £46 million in service charge and insurance costs, managing service charges across over 18,000 properties with total liabilities of £694 million, spanning the UK, Europe and internationally.

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£26M Saved for Retail and Leisure Occupiers: What’s Next in 2025

audits, budget, commercial property, leisure, News, retail, service charge, service charge caps, service charge liability, Service Charge Management Costs, shopping centre, tenants, works / By

The Retail and Leisure team at Assure have had another outstanding year, saving our clients a remarkable £26 million. These savings stem from a variety of challenges, including identifying charging errors, scrutinising budget expenditures, and ensuring caps are correctly applied. Our team has meticulously examined the numbers and lease terms to uncover these savings.

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Office Service Charges: The Balancing Act of Hard Services

audits, budget, commercial property, Distribution Centres, energy costs, flexible office space, leisure, managed offices, News, Offices, retail, service charge, service charge liability, Service Charge Management Costs, Serviced Offices, shopping centre, tenants, Warehouses, works / By

Hard Services refer to the essential physical and structural elements of a building, as well as its mechanical systems. This includes maintaining and repairing critical equipment like boilers, chillers, and lifts, alongside structural components such as roofs and external walls. These services are vital for preserving the building’s integrity and ensuring its smooth operation.

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