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What’s Hiding in Your Service Charge? A Closer Look at Management Costs and Fees

If you pay service charge at a property then you are likely to know that it includes a management fee, and you feel this is reasonable, right?  A managing agent, or a Landlord if they directly manage, should be entitled to receive a fee to cover the resources they utilise to manage the service charge.  However, what does managing the service charge actually entail, and are you fully aware of all of the fees you are paying?

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Abuse, Assault and Theft – An Effective Service Charge Increase

We all know that there is a problem and sadly the solution put forward by managing agents has too often been to increase security officer numbers without any meaningful attempts to encourage them to intervene and help tackle the problems.  We have had many of our clients express their concerns at this wasteful and ineffective approach.  It’s not always like that …

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Navigating Service Charge Complexities: How We Help Protect Our Clients

When clients are dealing with lease renewals or negotiations, we are often asked to provide advice to assist in navigating service charge complexities and avoid potential pitfalls. We recently supported a client with valuable pre-contract advice as they prepared to renew the lease on their store in a regional shopping centre.

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New Client, Immediate Impact: Unlocking £20,000 per year in Service Charge Savings

Over the past 12 months, Assure has welcomed a growing number of occupiers, many transitioning from other service charge consultancy firms in search of greater transparency and expertise. One such client, occupies a restaurant unit in a bustling Manchester shopping centre, after an initial review we saved £12,000 per year

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Assure Recovers £46M in Service Charge & Insurance Costs in 2024

As we welcome 2025, we take a moment to reflect on our achievements in 2024. We successfully saved our clients £46 million in service charge and insurance costs, managing service charges across over 18,000 properties with total liabilities of £694 million, spanning the UK, Europe and internationally.

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Office Service Charges: £20M Saved in 2024 and What to Expect in 2025

The Office Team at Assure had another great year, saving £20m for our clients. Savings have arisen from a wide range of challenges, which have included identifying accounting errors and discrepancies and challenging budgeted expenditure and major works.

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