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The Month That Made a £25,000 Difference in a Service Charge Cap

In this case study, Gary Roper explains how the team uncovered a subtle error in a landlord’s service charge calculations. A seemingly minor one-month difference in the Retail Price Index (RPI) ended up saving the client thousands of pounds each year for the next decade.

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Workplace Recycling Rules: £45,000 Saved Through Fair Apportionment

New Workplace Recycling rules came into force on 31st March 2025 which requires all waste to be separated before collection and is therefore likely to lead to an increase in waste costs as additional equipment and labour will be required to facilitate the separation. Assure intensely scrutinise these costs in service charge budgets to ensure our clients are only paying for the waste services they benefit from…

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When Details Count: How a Lease Clause Saved Our Client Thousands

When reviewing service charge costs, we must always remember that the lease terms are what decides how the liability is calculated. This is especially true when it comes to how costs are shared between occupiers…

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From Labour Costs to Cleaning Bots: What’s Driving Office Service Charges Up

Office cleaning is one of those behind-the-scenes services that many of us rarely stop to think about. Arriving at work each morning to a clean, tidy, and hygienic environment is often taken for granted. Yet, this daily transformation is a carefully managed process, typically carried out outside core office hours, and is essential for the smooth running and professional presentation of any workplace.

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The End of the Dark Arts? Insurance Commissions Under the Spotlight

A recent case – London Trocadero (2015) LLP v Picturehouse Cinemas Limited and others [2025] EWHC 1247 (Ch) – could have major implications for Landlords insurance commissions being reduced. What does this mean in practice – and how can Assure help occupiers?

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Eliminating Double Charging for Significant Savings

This month has been dubbed ‘Awful April’ because a raft of everyday household bills are increasing. This is also true for commercial occupiers. We recently tackled a critical issue of utility double charging for a supermarket client. Our team identified that the managing agent was recharging demised electricity through both the service charge budget and as a direct charge…

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