Shopping Centre

The Hidden Costs of Mixed-Use Schemes: Are You Paying for Services You Don’t Use?

Imagine being charged for something you never use? That’s exactly what happened to one of our clients occupying a retail store in a busy mixed-use centre near London – and it’s something we see all too often.

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Abuse, Assault and Theft – An Effective Service Charge Increase

We all know that there is a problem and sadly the solution put forward by managing agents has too often been to increase security officer numbers without any meaningful attempts to encourage them to intervene and help tackle the problems.  We have had many of our clients express their concerns at this wasteful and ineffective approach.  It’s not always like that …

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Navigating Service Charge Complexities: How We Help Protect Our Clients

When clients are dealing with lease renewals or negotiations, we are often asked to provide advice to assist in navigating service charge complexities and avoid potential pitfalls. We recently supported a client with valuable pre-contract advice as they prepared to renew the lease on their store in a regional shopping centre.

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New Client, Immediate Impact: Unlocking £20,000 per year in Service Charge Savings

Over the past 12 months, Assure has welcomed a growing number of occupiers, many transitioning from other service charge consultancy firms in search of greater transparency and expertise. One such client, occupies a restaurant unit in a bustling Manchester shopping centre, after an initial review we saved £12,000 per year

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Retail/Leisure Service Charge Budgets in 2022

For us to understand what will happen to Service Charge budgets in 2022, we need to look back. In 2021 service charge budgets reduced by 9% for Shopping Centres and 4% for Retail/Leisure Parks. This was mainly due to the withdrawal of major works and reduced marketing throughout the lockdown periods. There was relatively little in the way of reduced manpower costs, despite Furlough, so that’s one to look out for as we await the final reconciled service charge accounts…

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